Scheduler Phone:  (930) 212-1991 

Welcome to CAPE's Appointment Scheduler

Upcoming Appointments

View/Cancel upcoming appointments here.

Schedule an Appointment

Schedule your appointments here.

Upload Documents

Upload documents for your upcoming appointment here.


Important Message

Please note that Indiana's Energy Assistance Program provides a one-time benefit payment. This is not recurring monthly assistance and is not designed to cover all of your utility costs for a year.

List of Documents Required

 Failure to provide all required documentation will delay your assistance.  We require the following documents:

  • Please submit the following documents with your application (photocopies are acceptable):
    • 1. Photo ID for the person completing and signing the application.
    • 2. Proof of SSN for each member of the household. This may be:
      1. Copy of Social Security card.
      2. Copy of a valid U.S. passport.
      3. Copy of a valid state-issued REAL ID.
      4. Copy of a pre-printed federal form, such as correspondence from the Social Security Administration or a W-2, that contains the person's name and full, unredacted SSN.
    • 3. Current documentation of income for all household members age 18 or over. This may include:
      • Employment/wages
        Most recent paystub
            Request for Earnings information form - contact Local Service Provider
      • Social Security/SSI/VA benefits
        Most recent complete award letter (may be downloaded from online)
            Complete bank statement
      • Pension/retirement
        Award letter
            Self-Employment
      • Self-Employment
            Most recent Form 1040 tax return, with all appropriate self-employment schedules
      • Unemployment Benefits
        Completed release of information form for DWD
            Full print-out of your most current Uplink statement
      • Alimony/spousal support/Worker?s Compensation/Private disability
            Any documentation of payments received
      • Odd Jobs/irregular income/No Income
        Award letter
            Self-Employment
      • Pension/retirement
            Completed Income Verification form ? contact Local Service Provider
      • If you have any questions about acceptable documentation, contact your local service provider.
    • 4. Current, complete bills for your electric and heating utilities.
      • If you heat with bulk deliverable fuel, provide most recent delivery receipt.
      • If utilities are included in your rent, please provide completed Landlord Affidavit.
      • Please ensure you are providing the full and complete billing statement!
      • Depending on household circumstances, additional documentation may be required. Please contact your local service provider with any additional questions.

Please note after reviewing your documents we may request additional information to complete your application.

Income Guidelines

2023 - 2024 Income Eligibility Guidelines
Number in HouseholdAnnual Household Gross Income for LIHEAPMonthly Household Gross Income for LIHEAP
1  $29,752   $2,479 
2  $38,908   $3,242 
3  $48,064   $4,005 
4  $57,220   $4,768 
5  $66,376   $5,531 
6  $75,320   $6,294 
7  $77,248   $6,437 
8  $78,964   $6,580 

Information

To Use Partnerships And Services To Guide And Ensure Self-Sufficiency, And Economic Independence Within The Community.

Locations of CAPE Assistance sites

  • Welborn Plaza:
    401 SE 6th Street Suite 001 Evansville, In 47713 |  Google Map 
    The CAPE entrance is located on the Cherry Street side of the building, Look for the red awning and doors.

Additional Notes

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.

Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (930) 212-1991 and following the instructions.